Service
Launch is the start, not the finish. We keep sites patched, watched, fast, and moving forward, so small problems get caught before they turn into outages.
The dull work that keeps a site fast, secure, and current.
A website is software, and software left alone rots. Dependencies fall behind, performance drifts, and a small security gap turns into a real one. Most 'the site is down' emergencies were avoidable months before they happened.
Our retainers cover the boring, necessary stuff: updates, backups, monitoring, and a set block of change hours each month. Your site stays healthy and you don't have to think about it.
Framework, dependency, and CMS updates, applied and tested on a schedule.
Alerts on downtime, errors, and slowdowns, usually before your users notice.
Regular backups and security hardening done ahead of time, not a scramble after something breaks.
Regular performance checks, so the site stays as quick as it was on launch day.
A block of hours each month for the content and feature tweaks that always come up.
We audit the site and write down exactly what we're taking responsibility for.
We clear the backlog of overdue updates, quick wins, and known risks.
Scheduled updates, monitoring, and backups ticking away quietly in the background.
Monthly change hours spent on the tweaks and small features that keep the site current.
Related work
Aurora Outfitters — Ecommerce Rebuild
Most redesigns move buttons around. We start with the checkout, because that's where the money either gets made or gets lost. Slow load times, confusing mobile flows, and brand-off packaging pages all cost more than they look like they cost. We fix the path from browse to buy first, then make it look like the brand behind it.
Both are options, but ad hoc usually means problems get found late. A light retainer tends to cost less than the emergencies it heads off.
Yes. We start with an audit so we know what we're inheriting before we agree on a scope.
Depending on the plan, they roll over for a month or go toward proactive improvements. We don't like charging for nothing.
Thirty minutes, no deck, no pressure. Just a straight conversation about what's working and what isn't.